Help Topics
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1. About the app
The Maximiles application is an interface between your Maximiles account and your mobile phone. You can find all your usual partners and rewards, view your account statement and enjoy great offers. To use this application you need to be a Maximiles rewards programme member. Go to the website www.maximiles.co.uk/registration in order to create an account for free.
2. Logging in
To access the Maximiles phone app, select the website for your country and then enter your email login and password. If you have forgotten your password simply click "Forgotten your password?". If you don't have a Maximiles account yet, click on the "Create an account" link and you'll be automatically redirected to the join form.
3. Home page
From the app homepage you can access the 4 main sections:
- Partners
- Rewards
- Surveys
- Alerts
The home page not only gives you access to these main sections but also tells you in real time the number of points in your account as well as any new alerts or surveys available. From this screen you can also access the "Help", "Settings", "About Us" and "Refer a friend" (Android only) sections. You can return to this menu at any time by clicking on the "M" logo which is displayed in the top left of the application.
4. Partners
In the "Partners" section, you can search through all partners that award Maximiles points.
You can search the partners both alphabetically and by category. You can also use the search function to find a partner more quickly if you already know who you are looking for. To do this, simply click the magnifying glass icon in the top right corner of the screen and then search for the partner by name.
After selecting the desired partner you can either:
- Visit the partner's website on your mobile
- Visit the partner's phone app, if they have one.
You will be able to collect points through your mobile in the usual way.
5. Rewards
You can access the entire Maximiles rewards catalogue and order a reward direct from your mobile.
You can search for rewards by category or by their points value using the options provided. A filter is available to help narrow your search. Simply click the cog icon in the top right hand corner of the screen.
The rewards order process on your mobile is the same as on the website. You can order a reward only if you have enough points. Simply follow the onscreen instructions. For any further information, please go to the FAQs section on the Maximiles website - //www.maximiles.co.uk/faq.
6. Surveys
In the "Surveys" section you'll find surveys that have been sent directly to your mobile. You'll be able to complete these surveys through your mobile and will collect points for every survey you complete. Don't forget you'll also be able to collect a small bonus even if you are unable to complete the survey because you do not fit the required demographic. You must agree to receive surveys via your mobile when you login. You can update these settings at any time in the settings menu.
Please note: In order to receive Maximail & Maximiles Surveys, you need to be opted-in to receive Maximail and Maximiles Surveys. This subscription is free and available on the Maximiles.co.uk website.
7. Alerts
The "Alerts" section is where you'll find all kinds of notifications about points earning opportunities. You'll receive a notification whenever a new opportunity is available. Simply click the alert to find out what you need to do to collect points. There are loads of different types of points earning opportunities available through the mobile app:
- Special offers from Maximiles
- Deals, discounts and news from our partners
- Sneak previews of mobile applications from our partners
- Fun videos
- Quick polls
New offers are show in bold. The number of new offers is displayed on the homepage.
Please note: In order to receive Maximail & Maximiles Surveys, you need to be opted-in to receive Maximail and Maximiles Surveys. This subscription is free and available on the Maximiles.co.uk website.
8. Account statement
You can also access your account statement from the homepage. Simply click the bar which displays your name and your Maximiles account balance. You'll be taken through to your account statement which summarises the points you've collected and spent over the last 6 months.