Privacy policy

Maximiles are committed to our members privacy and the following notes outline our information practices. If you feel we are not abiding by our policy or if you have any questions please contact info@maximiles.co.uk.

Personal Information

1. We collect basic personal information (Name, Address, Region, DOB, Gender, Marital Status, email address etc.) from you as part of our registration process to enable us set up your Maximiles account.

2. In addition we collect information on your preferences when you complete our on-line questionnaire and our polls.

3. We also collect information on your shopping & online activities with our partners as part of allocating Maximiles to your account.

4. From time to time we may also ask for additional personal information as part of a promotion/competition.

5. Refer a Friend: If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purpose for which their personal data will be processed.

Use of Information

1. By joining the Maximiles Programme you agree that we can communicate with you with suitable offers from Maximiles, its partners and clients, which may contain opportunities to earn and redeem.

2. From time to time we may pass your postal, email address or telephone number on to selected third parties so that they can send you offers that may be of interest to you. You may opt-out of receiving all third party communications at any time by ticking the box provided on your Account Details page. You will always be given prior notice from Maximiles to opt out of receiving 3rd party emails before any data is requested.

3. The collection of data by Maximiles through registration on third party sites may lead to your data also being held by that third party site.

4. You may at any time remove yourself from the Maximiles rewards programme in which case no additional communication will be sent from Maximiles to that particular account and after 30 days any Maximiles in that account will be forfeited. Please email: feedback@maximiles.co.uk.

5. In order to credit your Maximiles account with Maximiles gained from earning with our partners or clients, it may be necessary for our partners to transfer your data back to Maximiles so we can credit your account to accurately reflect your Maximiles total. There may be times when the transfer of data will take place with a partner outside of the EEA. This is for contractual purposes only and again for us to be able to credit your account appropriately.

6. We may collect personal data from other sources in order for us to hold a more accurate profile of the data subject.

7. From time to time we will perform analysis on our member and transaction databases. The results of this analysis may be released to third parties, but only in aggregate form and will contain no personal information at all. We may also use transactional data to update your profile so that we can offer you similar products that maybe of interest to you based on this data.

Tracking

1. Cookie Tracking: We may store information about you using cookies (files which are sent by us to your computer or other access device), which we can access when you visit our site in the future. We do this to remember your login details and to award Maximiles into your account from certain suppliers. If you want to delete any cookies that are already on your computer, please refer to the instructions on your file management software, which locates the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of our site or receive points from certain suppliers.

2. Maximiles members may click through and open mail tracking when sent emails. This allows Maximiles and its clients the ability to credit any points associated to the mail and profile the recipients of our communications. We may also use this information to create a more detailed profile of you so that we can provide you with similar products that maybe of interest to you.

3. When you visit our site, we may also log your IP address, a unique identifier for your computer or other access device.

Website Security

1. We offer the use of a secure server when you access your account detail and profile information. We also use secure server software when you complete surveys that are hosted by us.

Passwords

1. Access to your account is password protected and we never release details of this to third parties. These details will only be released to the account holder. If you have forgotten your password, please visit the "Forgotten log-in" section of the Maximiles web site to request your password and Username.

2. Maximiles cannot be held responsible for any activity in your account that has resulted from a member not keeping their account details secure.

General

1. We reserve the right to access and disclose individual information to comply with applicable laws and lawful government requests. We also reserve the rights to disclose individually identifiable information to third parties where a complaint arises concerning your use of this web site, where that use does not comply with our terms and conditions

2. Third Party Advertiser: We display advertising from third parties on our site and we are not responsible for the content or privacy polices of these sites and third party advertisers, nor for the way in which information about their users is treated.

Site Operator Information

Postal Address:
Maximiles UK Ltd
Unit 2 Union Court Lofts
20-22 Union Road
London
SW4 6JP
Email address: info@maximiles.co.uk
Trade registration number: 3762049
VAT Registration Number: GB 743 898 285

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Formerly known as ipoints