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Filing a query about your account

To submit a query to our customer service team please fill out the form below

Your email address :

Description of query : -- Please select -- General - Other. Redeem - Can I redeem for rewards that are not in the rewards catalogue?

Other Comments :

If you have a purchase confirmation please attach it here :   2 MB Maximum

Do you have a query about your account?

If you have any questions about your account you can submit a query to our customer service team. The majority of queries are dealt with within 24 hours.

Frequently asked questions

• How does Maximiles work?
• How do I become a member?
• How do I exchange my points for rewards?
• I have not received my reward. What do I do?
• I have not received the correct amount of points. What do I do?

Dermot collected 5 points for filling in a survey;Debi collected 5 points for filling in a survey;Lorraine collected 5 points for filling in a survey;Dermot collected 5 points for filling in a survey;Joanne collected 5 points for filling in a survey;Debi collected 5 points for filling in a survey;Jake collected 50 points for filling in a survey;ELIZABETH collected 30 points for filling in a survey;ELIZABETH collected 25 points for filling in a survey;ELIZABETH collected 25 points for filling in a survey;

Dermot collected 5 points for filling in a survey;Debi collected 5 points for filling in a survey;Lorraine collected 5 points for filling in a survey;Dermot collected 5 points for filling in a survey;Joanne collected 5 points for filling in a survey;Debi collected 5 points for filling in a survey;Jake collected 50 points for filling in a survey;ELIZABETH collected 30 points for filling in a survey;ELIZABETH collected 25 points for filling in a survey;ELIZABETH collected 25 points for filling in a survey;

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